Remote Assistance - Android
Joining session from Android device
![](https://iz.zohostatic.com/sites/default/files/joinsession6.jpg)
- Enter the session key shared by the fastQuotes helpdesk.
![](https://iz.zohostatic.com/sites/default/files/joinsession7.jpg)
- Click ALLOW to grant access to screen share.
![](https://iz.zohostatic.com/sites/default/files/joinsession8.jpg)
- Once you click ALLOW, the device will display a prompt as below.
![](https://iz.zohostatic.com/sites/default/files/joinsession9.jpg)
- Once you click START NOW, the screen sharing will begin.
- For the technician to gain control over the device, click ALLOW in the below prompt.
![](https://iz.zohostatic.com/sites/default/files/joinsess-android.png)
- Click ACTIVATE in the below prompt to grant administrator privileges to the technician.
![](https://iz.zohostatic.com/sites/default/files/joinsession11.jpg)