Remote Assistance - Android
Joining session from Android device
- Download Zoho Assist-Customer from Google Play Store.
- Enter the session key shared by the fastQuotes helpdesk.
- Click ALLOW to grant access to screen share.
- Once you click ALLOW, the device will display a prompt as below.
- Once you click START NOW, the screen sharing will begin.
- For the technician to gain control over the device, click ALLOW in the below prompt.
- Click ACTIVATE in the below prompt to grant administrator privileges to the technician.
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Remote Assistance - Quick Join
Enter the Sessions ID that our help desk provided and click connect